For trades and construction operators
The jobs are on the tools. The money is in the follow-up.
Most trades businesses lose more to unquoted enquiries, unfollowed quotes and unchased invoices than to any competitor. Vivacity runs that follow-up layer for you: fast responses, persistent quote chasing and clean weekly numbers, with you approving anything that goes out.
Where the money leaks
The problems we hear from trades & construction owners every week.
Enquiries arrive while you are on site
The customer who calls three tradies hires the one who answers first. If your first response happens at 7pm, you are quoting jobs that are already gone.
Quotes go out and disappear
You spend an evening pricing a job, send the quote and never hear back. Without systematic follow-up, decent quotes lose to mediocre ones that got a second touch.
Cash flow depends on invoices nobody has time to chase
Work done is not money in. Late invoices pile up because chasing them is nobody's job at 6am or 8pm, which is when your admin actually happens.
Typical starting workflows
Where AI usually pays for itself first.
These are common first builds, not case studies. Your Fit Check identifies which one fits your business, and every customer-facing action is approval-gated.
Enquiry response
Every enquiry acknowledged within minutes with your availability and next step, so you stop losing jobs to whoever picked up first.
Quote follow-up
Sent quotes chased on a polite, persistent cadence you approve, because the second and third touch win jobs the first one started.
Invoice chasing
Overdue invoices followed up automatically with drafts you sign off, keeping cash moving without awkward calls.
Weekly numbers briefing
Jobs quoted, won, invoiced and paid in one short weekly summary, so you know where the business sits without opening four apps.
The operating rhythm
1. See
Enquiries, quotes, jobs and invoices in one weekly picture.
2. Understand
Which jobs and customers actually make you money, in plain English.
3. Act
Follow-up that happens every time, with you approving every message.
Common questions
Straight answers for trades & construction businesses.
Stop losing jobs you already paid to attract.
Start with the free AI Fit Check. It maps your follow-up gaps in five minutes.